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Buyer	Transaction Details	Feedback
J***o	Professional Metal working spindle ... 1 piece	03 Mar 2024 00:10 Hello, VFD Follin BD 600 has max. 600Hz. Diskription ssays 1000Hz. I got a wrong Model. regards Josef Hollekamp Seller's reply We feel sorry for unhappy experience in our store. I think you have misunderstanding of the BD600 inverter.We already replied you in aliexpress. Fuling BD600 support 0-3200hz, so it can works well for the 800hz spindle. For the setting files I also sent to you already, please kindly check.If you have any other requests, please contact us.)---G-Penny Machine
A***v	New Arrival! Nema 23 3.0N.m Closed ... 1 piece	09 Jan 2024 04:34 Low quality motor. I buy 3 of this to work with DDCSe. But it is twitching when starting, Or restarting after pause. I ask to help me. With no success. Seller's reply Since December 18, customers have reported problems with the product. We have been actively helping customers solve their problems, but the one-star feedback from the customer is sad (he negated all our efforts). A customer purchased a controller and closed-loop motor from us and then reported that the rotor stalled when the motor first started running. We help customers contact the DDCS manufacturer, run the customer's G code at the factory, contact the motor manufacturer, and find out the cause of the rotor stall. To this day, we are still helping our customers deal with this matter (almost a month ago). The customer said that the product had quality problems, but he did not try it with other motors or controllers. We do not recognize this. When there is a problem with the product, we need to find the cause. Is it system interference or setting? It's sad that a straight 1 star review negates all our efforts.-G-Penny Machine
A***v	New Arrival! Nema 23 3.0N.m Closed ... 2 piece	09 Jan 2024 04:33 Low quality motor. I buy 3 of this to work with DDCSe. But it is twitching when starting, Or restarting after pause. I ask to help me. With no success. Seller's reply Since December 18, customers have reported problems with the product. We have been actively helping customers solve their problems, but the one-star feedback from the customer is sad (he negated all our efforts). A customer purchased a controller and closed-loop motor from us and then reported that the rotor stalled when the motor first started running. We help customers contact the DDCS manufacturer, run the customer's G code at the factory, contact the motor manufacturer, and find out the cause of the rotor stall. To this day, we are still helping our customers deal with this matter (almost a month ago). The customer said that the product had quality problems, but he did not try it with other motors or controllers. We do not recognize this. When there is a problem with the product, we need to find the cause. Is it system interference or setting? It's sad that a straight 1 star review negates all our efforts.-G-Penny Machine
G***n	New Arrival! Nema23 closed loop ste... 1 piece	01 Jan 2024 10:12 ro not recomand. i have bought 3 motors and only 2 are working ok, Seller's reply We feel sorry for unhappy experience in our store. But there are some misunderstanding, we have checked your video which you show us, the red lights flash 7 times. This is driver error, not the products problems. The red light flash 7 times means: Not in place for a long time (available parameters to close). If you have using problems, please contact us first, we are willing to help you solve it. The driver and motor was tested before sending to customers, usually no problems. But still will have broken in the shipping way or other problems,we are responsibility supplier,if you have any problems, contact us please. Thank you.---G-Penny Machine

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