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Dear Dr Djavadov
Thank you for contacting SingPost on 30 August 2020.
Please be informed that your parcel EX220970296SG to Israel is only traveling in transit via Singapore, it will be eventually conveyed to its final destination by the assigned carrier.
As Singapore is only a transitory site for your parcel, please contact the sender to raise a query with the origin's postal agency for updates concerning the status of your item as it is already dispatch from Singapore on 16 August 2020.
We thank you for your understanding and apologise for the inconvenience caused.
For faster response to your query chat with us at https://www.singpost.com/ . Alternatively you may also reply to this email. We appreciate your understanding that our response may take up to 3 working days.
Consultant, Customer Care
Singapore Post Limited (Reg No. 199201623M)