Здравствуйте,я опять к вам за помощью, Служба AliExpress добавила решение
Решение:
возврата RUB 1 887,45 руб. мои действия дальше ??? Нужно ещё что о отвечать вот на это Dear Andrei Hostian,
Thank you for contacting AliExpress. I am sorry to hear that you are not satisfied with your order
98235062966429.
Regarding your order, I can totally understand your feeling and I really want to help you solve this problem. We checked the tracking information and supportive evidence you provided for this dispute, we found the package has been returned to seller. Since you have not received the package, thus for this dispute, Aliexpress can provide you the following solution: Full refund.
Problems with the order Judgement from AE Invalid Reason
Package was returned to seller by shipping company Valid -
Package Information
J-NET
JNTCU0101458399YQ Package Returned
Solutions:
Option 1: Full refund 1887.45 RUB
Response time: 3 days
If you have already settled the dispute with seller, please inform us so that we can follow this dispute based on the settlement; if the seller provides valid counter evidence as response, we might update options you could choose.
Note: You can resolve the issue by clicking 'Add a New Proposal', 'Accept' (to accept the seller or AliExpress' proposal), 'Upload Evidence' or 'Edit' (to modify comments on the proposal).
Thank you in advance for your understanding and great cooperation.
Best regards,
AliExpress Case Management Team
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